Frequently Asked Questions

Everything you need to know about shopping with HUJI for your home essentials.

How long will it take for my HUJI order to arrive?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.

What is your return policy for home decor and furniture?

We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition. Please note that certain oversized furniture items may be subject to a restocking fee.

Do you offer international shipping?

Currently, HUJI ships exclusively to addresses within the United States and Canada. We are working on expanding our logistics to support more international destinations soon.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.

What should I do if my item arrives damaged?

We take great care in packaging, but if an item arrives damaged, please contact our support team within 48 hours of delivery with photos of the damage and your order number for a swift replacement.

Are HUJI products covered by a warranty?

Yes, all HUJI home products come with a limited 1-year warranty against manufacturing defects to ensure the highest quality standards for your living space.